Medical Breakthrough X™ Massage Chair

The World's First Massage Chair that feels like 8 human hands are massaging you at the same time!

• The Medical Breakthrough X™ is the only massage chair in the world designed with revolutionary 8-hand massage technology, making it feel like you have eight hands massaging you simultaneously.
• Equipped with two advanced sets of back rollers, the chair delivers a full-body experience like no other. One set of rollers expertly targets your neck and shoulders, while the other set works on your lower back, giving you a truly synchronized, soothing massage.
• This proprietary "human hands" technology mimics the sensation of real hands, helping to relieve tension and discomfort while you relax into a state of deep relaxation — perfect for unwinding or drifting off to sleep.

Revolutionary Hot Stone Massage™ for Deep Muscle Relief

• After extensive research, our medical experts discovered the powerful benefits of hot stone therapy in soothing tense or strained muscles.
• By combining consistent, therapeutic warmth with precise, targeted massage movements, the Medical Breakthrough X™ replicates the sensation of traditional stone massages.
• Focusing specifically on the back and waist, this unique feature helps melt away tension and induces deep relaxation, leaving you feeling as though you've just received a professional hot stone treatment.

Gentle, Soothing Baby Hands™ Massage for Ultimate Comfort

• Recognizing that not everyone prefers deep tissue or strong pressure massages, our medical experts have developed a super soft massage technique in the Medical Breakthrough X™.
• This feature delivers a gentle, tender massage focused on the back, waist, and hips, providing a relaxing and comforting experience for those who prefer a lighter touch.
• Designed with your comfort in mind, this option ensures everyone can enjoy the benefits of a soothing, restorative massage.

The Perfect Bedtime Treatments™ Massage for Restful Sleep

• Skip the reliance on potentially addictive sleep aids and embrace the benefits of a calming, natural solution — the Medical Breakthrough X™ offers a specially designed bedtime massage program that gently lulls you into sleep.
• After five years of dedicated research, we've perfected this soothing routine, providing the ideal massage experience to help you unwind and relax before bed.
• In just 30 minutes, this program helps you drift off effortlessly, making it one of the most effective natural sleep remedies available today.

Targeted Focused Back & Spine Massage™ for Enhanced Comfort

• Unlike many massage chairs that overlook key areas along the spine, the Medical Breakthrough X™ is equipped with Focused Back & Spine Massage™ technology, featuring narrow rollers that trace the spine with precision.
• This advanced system delivers a full-body massage while applying targeted, firm pressure along the spine, from the neck down to the tailbone.
• It’s designed to relieve tension and discomfort in the lower back and spine, leaving you feeling revitalized and significantly more comfortable.

Soothing Muscle Building Massage™ for Muscle Stimulation and Recovery

• As we age, maintaining muscle strength and staying in shape can become more challenging. The Medical Breakthrough X™ is designed to help by delivering a soothing, full-body massage that targets key areas like the neck, shoulders, waist, spine, knees, and feet.
• Using a combination of kneading, pushing, grabbing, rubbing, and tapping techniques, this massage not only stimulates your muscles but also aids in faster recovery.
• Whether you’re looking to stay active or recover from fatigue, this therapeutic massage leaves you feeling refreshed and revitalized.

Boost Your Energy Naturally with Targeted 4 Hour Energy™ Massage

• Forget the sugar and energy drinks — there’s a healthier way to recharge.
• The Medical Breakthrough X™ delivers a powerful, invigorating massage that squeezes and stimulates every inch of your body, naturally boosting your energy levels.
• In just 15 minutes, this strong massage leaves you feeling awake, refreshed, and ready to take on the day — without any harmful additives.

World's First 4-in-1 (exclusively in Medical Breakthrough 8, 9 and X)

1. Exercise Chair™

   1. Step into the world’s only massage chair equipped with over 167 air cells that completely envelop your body.
   2. The Medical Breakthrough X™ uses advanced compression technology to gently squeeze and stimulate nearly every muscle, offering a full-body experience unlike any other.
   3. Incorporate this powerful compression massage into your daily routine, and in just 15 minutes on the highest setting, you'll feel refreshed, energized, and fully rejuvenated.

2. Perfect Recliner™

   1. With cloud cushions, the Medical Breakthrough X™ goes beyond being just a massage chair — it becomes the perfect recliner.
   2. No need to invest in additional furniture; simply add the cloud cushions, and your chair adjusts to any angle, offering maximum comfort, including a zero-gravity weightless position.
   3. Experience unparalleled relaxation as the cloud cushions cradle your body, turning this chair into the most comfortable recliner you’ve ever experienced.

3. Ultimate Bed™

   1. Unlike many massage chairs that aren’t built for sleeping, the Medical Breakthrough X™ stands out with its steel, triple-welded back rollers, designed to be heavy-duty and military-grade.
   2. These durable rollers provide the perfect combination of strength and comfort, ensuring you can fully rest and relax in what feels like the most comfortable bed.
   3. With this level of construction, you can enjoy a deep, restorative massage with peace of mind, knowing your chair is built to last.

4. Massage Chair™

   1. With over 167 air cells and the feeling of multiple skilled hands working simultaneously, the Medical Breakthrough X™ provides an experience like no other.
   2. It’s as if you have four massage therapists pampering your body at the same time, delivering the most rejuvenating and restorative massage you’ve ever felt.
   3. Prepare for unmatched relaxation and relief.

Targeted Relief on Full Body Pain Touch Points™ for Rejuvenation

• The Medical Breakthrough X™ is designed to specifically target and massage your key pain points, delivering relief that helps your entire body rejuvenate.
• It’s an incredible feeling — hard to put into words — when all your aches and tension are addressed.
• Once you experience the comprehensive massage this chair offers, you’ll understand why it should become a daily part of your self-care routine, helping you feel your best every day.

Unmatched Comfort with Air Cell Systems™ for Full-Body Massage

• What sets the Medical Breakthrough X™ apart as the most powerful massage chair on the market?
• It boasts more air cells than any other chair — over 167 air cells — ensuring that every inch of your body receives an exceptional massage. This abundance of air cells makes the chair incredibly comfortable, offering a soothing, full-body experience.
• You’ll feel so relaxed and at ease that you may even drift off to sleep during your very first session.

Tailored Massage with Extreme Customization System™ for Your Perfect Comfort

• Everyone’s massage preferences are different — some prefer a gentle touch, while others enjoy deep, intense pressure. That’s why the Medical Breakthrough X™ is designed with an Extreme Customization System™, allowing you to tailor your massage to your exact needs. Unlike other chairs with just three intensity levels, the Breakthrough X offers five adjustable levels.
• Whether you prefer a lighter massage or stronger pressure, you can start at level 1 and work your way up to level 5. Plus, you can adjust the massage speed across five different settings and customize the width of the massage hands to three positions: wide, medium, or narrow.
• This advanced system ensures that every massage is perfectly suited to your preferences, providing a truly personalized experience.

Immersive Relaxation with Built-In Bluetooth Sound System™

• The Medical Breakthrough X™ enhances your massage experience with a built-in Bluetooth Sound System.
• Simply connect your device and play your favorite music, whether it's soothing spa tunes for a serene, spa-like atmosphere or your own playlist for a personalized relaxation session.
• This immersive feature adds another layer of comfort, making your massage even more enjoyable and calming.

The Ultimate Human Hand Massage System™ Experience

• What could be better than a professional massage from a real masseuse or a chiropractic stretch from a licensed chiropractor? Doing both daily, right in the comfort of your own home. Regular visits to a massage therapist or chiropractor can quickly become costly and time-consuming, but with the Medical Breakthrough X™, you get the same high-quality massage and stretch without the hassle of driving or sitting in traffic after a long day. That means more time for pure relaxation and recovery.
• Our advanced Human Hand Massage System™ is designed to replicate the feel of a professional masseuse or chiropractor, giving you the full therapeutic experience at home. This system offers six different types of human hand massages: Kneading, Tapping, a Kneading & Tapping Combination, Shiatsu, Knocking, and Rolling (Back Stretch).
• When combined with our 167+ air cell system and Foot & Hand Reflexology Massage Systems™, you'll experience a comprehensive massage that targets every inch of your body, leaving you feeling completely rejuvenated and renewed.

Where Does Our Human Hands Massage System Massage?™

• The Medical Breakthrough X™ massage chair offer the largest coverage map in the industry, meaning they massage more areas of your body than any competitor.
• From head to toe, this chair ensures every part of your body gets the attention it needs for total relaxation and recovery.
• No other massage chair provides such comprehensive coverage, making the Medical Breakthrough X the top choice for those seeking a full-body massage experience.

Experience Total Arm Relief with the Engulfed Arm Massage System™

• Once you try our Engulfed Arm Massage System™, you’ll wonder how you ever lived without it.
• This innovative system fully envelops your arms, hands, fingers, and fingertips, delivering a 360-degree massage from top to bottom, underneath, and even from the sides—all at the same time. Even the best masseuse can’t match the comprehensive coverage this system provides. 
• After just one session, you'll feel a significant difference in your hand and arm tension, leaving you feeling completely revitalized.

Experience the Reflexology Foot Massage System™ with Weightless Comfort

• Complete Reflexology Foot Massage: Unlike typical foot massagers, our Reflexology Foot Massage System™ delivers a full foot massage, using three rows of rollers that cover every inch of your soles from heel to toe.
• Advanced Scraping Therapy: Enjoy the sensation of Artificial Human Scraping Therapy, which mimics the feeling of a professional massage, relieving tension from heel to toe with luxurious rollers.
• Weightless Foot Massage: With power-lift technology, your feet are gently lifted off the ground, creating a weightless sensation while receiving a therapeutic reflexology massage in the air.

Our World Famous Hip Twist™ System for Enhanced Stretching and Rejuvenation

• Doctors widely agree that stretching is crucial for improving energy, balance, and flexibility, as well as relieving pain and preventing injuries. That’s why stretching is a daily recommendation for athletes, coaches, and fitness programs alike.
• Recognizing the importance of hip movement, we’ve spent the past five years perfecting our World-Famous Hip Twist System, a feature that sets the Medical Breakthrough X™ apart from other massage chairs.
• Before choosing any massage chair, make sure it offers side-to-side hip stretching. Our advanced system is designed to rejuvenate your body by gently twisting your hips, enhancing flexibility and delivering a deeply refreshing experience.

Humongous Shoulder Massagers™ for Maximum Relief

• Our Humongous Shoulder Massagers are designed to provide more coverage than nearly any other massage chair on the market.
• Unlike many chairs that barely address shoulder pain with small, ineffective airbags, the Medical Breakthrough X™ offers large, powerful shoulder massagers that deliver true relief, whether you’re short, tall, or anywhere in between.
• Most chairs only include shoulder massagers as a feature, but ours are built to make a real difference. After listening to feedback from hundreds of customers, we engineered our chairs to ensure that you experience the full benefit of a powerful shoulder massage every time.

Intense Heat Therapy™ Massage for Ultimate Comfort and Relaxation

• What could be better than a relaxing massage? A heated massage that melts away tension and stress.
• Unlike many massage chairs that struggle to provide adequate warmth due to leather materials, the Medical Breakthrough X™ features a completely redesigned heat massage system.
• Our innovative technology ensures you experience deep, soothing warmth throughout your massage, delivering the perfect blend of heat and pressure for a truly revitalizing experience.

Zero Gravity Sleep System™ for Effortless Relaxation and Sleep

• The Medical Breakthrough Zero Gravity Sleep System™ is the first massage chair designed specifically to help you fall asleep. Using inflatable airbags, the chair gently positions you in a zero-gravity state, ensuring optimal comfort.
• Once you’re perfectly aligned, the chair delivers a soothing, therapeutic massage that helps you relax and drift off effortlessly.
• With this system, falling asleep in a massage chair has never been easier or more enjoyable.

Full Body Stretch™ Function for Daily Health and Wellness

• Daily stretching is key to maintaining optimal health, improving energy and balance, relieving pain, and preventing injury. That’s why every Medical Breakthrough X™ massage chair is equipped with our Full Body Stretch Function.
• This innovative feature holds your hips in place while gently pulling your legs downward and stretching your back, providing a deeply effective stretch.
• Experience amazing stretches every day and start enjoying the many health benefits of regular, full-body stretching.

Quiet Massage™ Engineering for Ultimate Relaxation

• To help you fully relax and unwind, the Medical Breakthrough X™ massage chair is designed to be extremely quiet.
• We meticulously soundproofed the motor, ensuring you barely hear any noise during your massage.
• With this advanced noise-reduction technology, you can enjoy a peaceful, distraction-free experience and sink deeper into relaxation.

True 4D Deep Tissue Massage System™ for Unmatched Relief

• While many massage chairs claim to have 4D massage, most don’t deliver on that promise. The Medical Breakthrough X™ features a True 4D Deep Tissue Massage System™, designed to provide genuine deep tissue relief.
• This system delivers powerful, targeted massages along your spine, neck, and lower back, with specially designed rollers that penetrate deep into your muscles.
• It’s engineered to relieve even the most stubborn stiffness, ensuring your entire body benefits from the healing effects of a deep tissue massage. After just one session, you’ll feel completely rejuvenated.

Head to Toe Back Massage System™ for Maximum Relief and Wellness

• Medically, the back is one of the most important areas of the body to massage, as it holds many key pain points. That’s why every Medical Breakthrough X™ chair has been meticulously engineered to provide a thorough, head-to-toe back massage.
• Our chairs are specially designed to target and relieve these critical pain points, ensuring you feel significantly better after each session.
• With this focused attention, you’ll experience deep relief and overall wellness like never before.

Smart Full Body Medical Scan™ for Precision Full-Body Massage

• While many massage chairs claim to have body scan technology, they often miss the mark, delivering imprecise massages that can cause discomfort.
• The Medical Breakthrough X™ features highly advanced Smart Medical Scan™ technology, which accurately detects every part of your body to provide a perfectly targeted, soothing massage.
• Designed with flexibility in mind, this system adapts to your preferences, and for even more customization, you can manually adjust the rollers from your neck down to your lower back for the exact massage you desire.

Intense Lower Back Rollers™ for Powerful Pain Relief

• Lower back pain is a common issue for many of our customers, which is why we made it a priority to develop a solution.
• After testing over 30 designs, we created the Intense Lower Back Rollers, one of the most powerful systems on the market. These rollers are specially engineered to target stiffness and work out the kinks that other massage chairs simply can’t reach.
• Just 20 minutes a day with these strong rollers will leave your lower back feeling completely renewed.

Designed to Fit All Heights with Adjustable Leg Extensions

• No matter your height, the Medical Breakthrough X™ massage chair is engineered to provide a perfect fit.
• Whether you’re 4 feet tall or 6 feet 5 inches, our chair adjusts to match your exact height for maximum comfort.
• The adjustable leg extensions make it easy to extend or shorten the chair’s legs, allowing you to find the most comfortable and supportive position for your massage.

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Benefits of Medical Breakthrough Massage™ Chairs

1. Contributes to shorter labor, reduces the need for medication and aides in quicker recovery in pregnant women.
2. Reduces post-operative adhesions and edema, as well as reduces and realigns scar tissue after healing has occurred.
3. Relives pain for migraine sufferers and decreases the need for medication.
4. Reduces recovery time for strenuous workouts and eliminates subsequent risk of muscle strain.
5. Reduces muscle spasms and cramping. Increases joint flexibility.
6. Relaxes and softens injured and overused muscles.
7. Improves range of motion and decreases discomfort associated with lower back pain.
8. Releases endorphins - the body's natural painkiller. For this reason, massage is incorporated in treatment for chronic illnesses, injury and recovery from surgery to control and relieve pain.
9. Stimulates the lymph system, the body's natural defense, against toxic invaders. For example, in breast cancer patients, massage has been shown to increase the cells that fight cancer.
10. Increases circulation which allows the body to pump more oxygen and nutrients into tissues and vital organs.

Source: Medical Breakthrough

Top 5 Reasons to Buy Your Massage Chair from Medical Breakthrough™

1. Unmatched Support with 598+ Technicians Across the U.S. & Canada: Unlike many companies that sell massage chairs without proper support, we have a network of over 598 certified massage chair technicians across the U.S. and Canada. If your chair ever needs repairs, our technicians can travel to your home and get it fixed quickly. When you buy a Medical Breakthrough massage chair, you can have peace of mind knowing it’s always going to work, with reliable support just a call away.
2. Free In-Home Repairs with No Hidden Fees: Unlike other companies that charge extra for home repairs, often adding costly mileage fees, we offer free in-home repairs with no hidden charges. If anything goes wrong with your Medical Breakthrough massage chair, we’ll send a technician to your home at no cost to you. Buy with confidence from the largest massage chair company in the U.S. and Canada, and enjoy the most relaxing massage of your life — without worrying about surprise repair fees.
3. Supported by over 48 Doctors and Medical / Health Professionals: While some companies design their massage chairs to resemble cars with flashy features like swinging arms, we believe in focusing on what truly matters: your health and well-being. We speak with our customers daily, and they tell us they need a medical massage chair that relieves neck, shoulder, and back pain — one that improves their overall health. Unlike other brands, we work closely with 48 medical professionals including doctors, chiropractors, physical therapists, and pain specialists, to design a chair that corrects posture, relieves pain, and enhances your daily health. Our mission is simple: to provide a massage chair that offers real medical benefits, helping you feel better every single day.
4. The only massage chair you can safely (and comfortably) sleep in: Many massage chairs have fragile back rollers that cause the chair to recline if you try to sleep in them, leading companies to automatically reset their chairs upright after a massage. At Medical Breakthrough, we’ve taken a different approach. Our back rollers are reinforced with triple welding and built using durable steel — materials chosen for their unmatched strength and longevity. While steel may be more expensive, it ensures that you can comfortably fall asleep in your chair without worrying about it shifting or breaking. Rest easy knowing your Medical Breakthrough™ chair is built to last.
5. Our Story and Legacy - Massage Chairs Developed by Experts to Relieve Your Pain: With over 36 years of experience in our chiropractic office, we've seen countless patients suffer from various forms of pain—whether it's minor shoulder discomfort, severe lower back pain, or widespread body aches. After years of witnessing this suffering, we knew there had to be a solution. For years, we waited for someone to create a massage chair we could confidently recommend to our patients—one that could truly help relieve their pain. But as time passed and no such chair emerged, we decided to take action ourselves. Over the past 14 years, we’ve dedicated ourselves to developing massage chairs specifically designed to address the issues we’ve seen in our patients every day. Our goal is simple: to create a chair that you can use in the comfort of your own home to improve your well-being over time. We truly believe that the more you use Medical Breakthrough™ chairs, the more you'll feel the positive effects.

Make it a habit to use your Medical Breakthrough™ chair daily, and let it support you on your journey to a healthier, pain-free life.

Read what previous customers have to say of their experience with the Medical Breakthrough X™ Massage Chair...

"I love a deep massage, but, in contrast, my wife loves a more gentle approach, so we decided to go with the Breakthrough X, since it had a lot of different pressure types. I've never seen more different variations of massage available than here." 
-- Travis G. (Lititz, PA)

"I love that you can choose between the different types of treatments. Personally, I'm a fan of the manual setting, as I love the kneading function on my back. Really, if anything, whatever issues you might want to address with a massage chair, this model will have a pre-programmed setting for it."
-- Dylan S. (Charlotte, NC)

"I use my chair pretty much every time I’m out of work. My favorite part is the foot and arm massage. The 4D massage is really nice, it even massages my toes. I used to go get a massage once a week, now I can't remember the last time I went. I like getting a massage in the Breakthrough X better than getting a masseuse to do it."
-- Monte S. (Winchester)

"My Medical Breakthrough X has it all…if you are looking for a high-quality 4D massage chair with all the bells and whistles to help melt your stress away, look no further. Space-saving technology and so much more. My lovely chair is setting the new standard for features at a value price massage."
-- Kathrine H. (Chicago)

"I am usually not a full body massage person, but I like how this squeezes my arms and feet at same time. The last chair I had did not do that and was not clearly as full coverage." 
-- Olive S. (Yellow Springs, OH)

"The shoulder pads are huge on this chair, which is great as I'm a huge neck massage fan."
-- Tiffany T. (Fort Worth, TX)

"My husband got us this chair for our anniversary. At first, I wasn't thrilled he spent so much money, but after a week I'm happy he bought it. We have both been using the chair 2 to 3 times a day, every single day. We're older and I have a lot of pain in my neck and shoulders and the chair really helps it feel better. I used to get a lot of migraines. Now the migraines aren't as bad. It helps me sleep better at night. It's a good buy. We should have bought something like this a long time ago. Living with pain and migraines is rough. This chair is a godsend."
-- Mele H. (Canada)

"I would recommend this chair to anyone who just likes the whole experience to be very easy. I always hated all the controls involved in other chair remotes, so needlessly complicated, where this one is super easy."
-- Rebecca R. (Nevada City, CA)

"My massage chair arrived a week early! I researched thoroughly before making the decision. Read every review positive & negative. Admit was skeptical even after purchase. After 20 mins of easy follow instruction assembly, I was finally in the chair. There are several modes from which you can choose. I prefer the knead/knocking combination. Overall, great deal for a massage chair comparable to ones that cost as much. Highly recommended."
-- Kate D. (Toronto, Canada)

"I'm a data analyst, which really means that I work in a chair all day. I like the smart massage function since it actually squeezes and kneads my hips a ton and make it feel better after a long week."
-- Quentin Q. (Ocean Springs, MS)

"I have had the worse posture forever, ever since I was a child I was definitely a slumper. I see this chair at my mother in law's house all the time as it actually makes me feel as though I am sitting straighter each time without pain."
-- Patrick P. (Kansas City, MO)

"I'm actually one of those people who uses the massage chair in the morning as I find it invigorating afterwards. There is quite a few programs already in the chair to wake you up and I haven't even tried all of them yet."
-- Olivia O. (Galena, IL)

"I like being able to listen to my shows at the same time that I get a massage! Very cool."
-- Nathaniel N. (Salt Lake City, UT)

"My old masseuse used to be an expert in Swedish massage, which is my favorite type to get. He recently moved and no one else around my small town is good, so I decided to get this. Very easy to use and has all the functions that I had hoped for."
-- Leonard L. (Fort Worth, TX)

"I am a holistic healer, and I really do think this works in conjunction with a lot of of my practices that I already do."
-- Katherine K. (Eureka, CA)

"My girlfriend is a yoga instructor and even she was impressed with the yoga options for this chair. She said she could tell that it took attention to replicating the types of movements a yoga sessions would, so pretty impressed overall."
-- Jonathan J. (Raleigh, NC)

"I had a major leg injury a decade or so ago. I can feel the tension ease from it as the chair squeezes my legs. I love how the airbags do the squeeze and release therapy at the same time as the rest of the functions."
-- Isabella I. (Saugatuck, MI)

"The name is a little odd, but I love the Baby Hands [massage] feature. It is somehow still getting rid of the general soreness I have but also does not feel too intense for my back."
-- Georgina G. (Stillwater, MN)

"My family used to own an acupuncture and acupressure spa when I was younger, and I've always been very interested and knowledgeable of modern practices. This chair is pretty accurate with the acupressure programs and I'm impressed they were able to replicate it."
-- Frederick F. (Memphis, TN)

"When I was young and had time for such things I used to get massages all the time, but obviously with young kids I no longer have time. I decided to get this to treat myself but now it is a necessity, not a luxury."
-- Elizabeth E. (Bayfield, WI)

"While I like the deeper, harder pressure massage, my wife is very sensitive and wants a way more gentle massage that I do. So we decided to save space and invest in a chair that can suit both our needs. This model has it all."
-- Daniel D. (Tucson, AZ)

Read our Testimonials Disclaimer.

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• Operating Voltage: AC 120V, 60Hz
• Recline Dimensions (inches): 34" Wide x 31" High  x 69" Deep
• Upright Dimensions (inches): 34" Wide  x 49" High  x 55" Deep
• Weight: 384 lbs
• Warranty: 3 years (parts), 1 year (labor)

How many boxes does this chair ship in?

This chair is very well made and ships in 1 box. Once you get the box, you just have to put 2 screws on each of the arms and you're done. If you need further help installing it, we have a video that we can send to you to show you how to put the chair together. Or, you can pay $1,000 and we can hire a white glove delivery company to come and install everything for you. If you elect this option, please let us know if your residence has stairs.

Can this massage chair plug into my regular house plug?

Yes, you can plug the chair into a regular 110 volt. It will work just fine. Just get a power surge to protect it.

How heavy is this massage chair?

This massage chair is 384 lbs. You will need 2 people to help you move the box. Once it is unboxed, there are wheels on the chair so you can easily move it around.

Will this chair twist my hips from side to side?

Yes, this chair does come with the Chiropractic BodyTwist™ Technology that we're known for and will twist your hips from side to side. With BodyTwist technology you will not just sit in the chair; your body will be held in place by strong airbags while both your waist and your hips twist side-to-side. Your entire body will twist, giving you an amazing stretch.

Can I leave the massage chair plugged in all the time or will it wear the chair down?

Yes, you can leave it plugged in all the time. We have engineered Medical Breakthrough X™ to be just like your computer. You can leave it plugged in all the time. Just turn the power off if you're not using it.

Does this chair work for someone over 6 feet tall?

Yes it does, it is made for both short and tall people. There are leg extensions that can easily be pushed out to fit any height.

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CANCELLATION OF ORDER POLICY

• You can cancel your order within 24 hours of placing your order.
• If you cancel before the product is shipped, you will only be charged a 3% credit card transaction fee because that is what the credit card company charges us.
• If you cancel after the 24 hour period, then your chair has already been shipped and you will be charged the cost of the outbound and returned shipping costs, regardless of what promotion was offered when you purchased the chair.

7 DAY TRIAL PERIOD AND REFUND / RETURN POLICY

• Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization (RMA) number.
• You can return the chair within 7 days of receiving it.
• Please remember that all items for return should be in their original condition and packaging.   The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it.
• It is the sole responsibility of the customer to keep the original cartons and packaging.  You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up.
• Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair.
• After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
• Accesories are refundable within 7 days minus a 25% restocking fee and the shipping fees.
• Massage chair covers are non-refundable because they are hand tailored to fit the chair.
• All sales are final after the 7 day trial period. The 7 day trial for the massage chair only applies to internet orders.
• All other orders including cash sales, bank wires, check payments and down payments orders at discounted prices are final.
• There are no refunds offered on cash purchases.
• However, if you do not like the chair, you can always pay the difference to upgrade to a different model.

3 MONTH CUSTOMIZATION PERIOD

• No matter which massage chair you buy, there is no massage chair that will fit every single person perfectly. Our chair will fit 95% of the people out there, but some people have different parts of their body that are sensitive either due to surgery or different medical conditions.
• Because of this, depending on which chair you buy, we can customize the chair to fit your body.
• If you would like the chair customized, please call us at (818) 405-8006 and we will have a tailor customize the chair to your body.
• Custom-Made Chairs™  are only available on some models, so please call us at (818) 405-8006 to see if your chair can be customized to help you with any surgery or medical conditions you may have.

Source: Medical Breakthrough

Shipping

• Continental USA (48 states): Free curbside shipping
• Alaska or Hawaii: $500.00 added to final price

Installation

• Customer has the option to self install for free. Installation video provided with purchase. Chair is easy to install.  
• For "White Glove Service" installation on site, $1,000.00 added to final price.

Customer can make shipping and installation choices during checkout process.

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